amazing staff showed compassion during our stay at hotel jen manila

Exceptional service with a warm touch.

The pool area was a real highlight for me! It was refreshing and has a great vibe. The only downside was limited lounge access during my stay. Overall, a good experience!

Had a great time with friends! The location is perfect for exploring nearby spots like the Mall of Asia and enjoying local cuisine. The staff were friendly, and the room was spacious. Don’t miss the breakfast options at Latitude. it was delightful. Definitely recommend!

The only downside was the limited access to the lounge. We wanted to purchase a day pass but found out there was a cap on the number of guests allowed.

Can just recommend for a lightning trip

Spacious room, delicious breakfast, with ample variety of food options like bacon and sausages. Easy access to the newly constructed NAIA Expressway.

Everything was top-notch.

Excellent free Wi-Fi and friendly staff, but the dining service needs improvement.

great access to parks and cultural sites for weekend exploring

During my stay, I loved the bayview room on a high floor for its stunning views, and I was thrilled to find that Rizal Park and the Museum of Contemporary Art and Design were only a pleasant stroll away, making my city explorations incredibly convenient.

The food was fantastic, especially the breakfast options, and I loved how cozy my room was. The pool was perfect for relaxing after a long day, with a lovely view to enjoy as I unwound. The only minor downside was the need for some updates around the elevator area, but it didn't take away from an overall wonderful stay. I'd definitely recommend checking out the lounge! ☀️

Perfect spot for a quick stay

The location's awesome, right near everything you need! Rooms are big and spotless. The staff were super chill and friendly. Enjoyed the breakfast spread. The small pool's a bit cramped, especially with all those buildings around, but it was a nice perk still. You gotta deal with city noise, though. it's non-stop out there.

I appreciated the warm, welcoming atmosphere and cheerful pops of color throughout the hotel's decor. The staff were exceptionally attentive, ensuring that my stay was comfortable, especially as a senior traveler navigating the hotel's amenities.

More senior-friendly amenities would enhance the stay.

I enjoyed a quick check-in with a welcoming front office agent named Kevin. The hotel had a charming, cheerful decor that brightened my stay. The room was spacious, with a comfortable lounging area and good toiletries provided. Location proved perfect for visiting nearby spots like the Mall of Asia. Breakfast at Latitude delighted me with its variety. Some staff stood out for their friendliness and attentiveness. However, I noticed the lounge access was limited, which was disappointing as I wanted a day pass but couldn't get it. The building showed age with some wear and tear, like a dated shower head. I think some investments in updated amenities would significantly enhance the experience.

Perfect for family fun!

The room was spacious, giving my family room to breathe, and my daughter loved the golden sunset view from our window. Also, the staff at the lounge were incredibly friendly, treating us like family and making sure we had everything we needed.

Sure, it wasn’t cheap, but honestly, I guess you get what you pay for.